exaLink Why choose exaLink Systems
Managed IT to enterprise standards, priced for the size of your business, with no vendor commissions shaping the advice.
How IT companies usually make money
A lot of IT providers make most of their margin on what they sell you: hardware markups, resold software and phone service, and referral fees from vendors. That's how businesses end up with equipment they didn't need and contracts they can't get out of.
We charge for our engineering and pass everything else through at cost. Licenses, hardware and carrier accounts are in your name. The recommendations have to stand on their own.
The zero-bullshit guarantee
Three commitments we make to every client.
01
No commissions
We turn down referral fees and vendor incentives. If we recommend something, it's because it fits your business.
02
One rate, any hour
No overtime, weekend or holiday rates. A 2 AM outage is billed like any other hour.
03
You own your systems
Admin passwords, network diagrams, documentation and carrier accounts are yours. If you ever leave, we hand everything over.
How we work
Enterprise standards at any size
Documented systems, managed devices, proper access control and tested backups, whether you have five people or five hundred.
Engineers you can reach
You deal directly with the engineers who design and run your systems. No account managers and no ticket queue.
No markup
Hardware, software and carrier services are billed at what they cost. You pay for our expertise, not our shopping.
Planning ahead
Technology decisions are tied to where your business is going, so you aren't paying to redo things in two years.
Prevention first
Patching, monitoring and replacing aging equipment before it fails cost less than emergencies. We'd rather prevent the 2 AM call.
Security as the baseline
Every recommendation is checked against how businesses actually get breached: phishing, reused passwords and unpatched systems.
Tell us what's going on.
Text us about the problem or the project. You'll hear back from an engineer, and if it needs a visit, we'll book one.